Travelation understands that making a purchase online involves a great deal of trust
on your part. Your trust is extremely important to us and as such, we make it our
highest priority to ensure that we have implemented information handling practices
consistent with the highest standards and best practices of organizations currently
doing business on the Internet.
As a visitor to our web site, you have the right to understand our information privacy
practices prior to providing Travelation with any of your personally identifiable
information ("PII"). This privacy policy describes the practices that apply to our
site, including specifically:
What personal information is being gathered about you?
Travelation collects personally identifiable information ("PII") that you specifically
and voluntarily provide. "PII" includes information that can identify you as a specific
individual, such as your name, phone number, or e-mail address.
How is this information being gathered?
Although you are required to register as a member of Travelation, many areas of
Travelation can be accessed without providing any PII. Travelation collects PII
when you:
- Purchase travel
- Opt-in to receive email travel specials
- Contact Travelation
Purchase travel
Travelation collects the billing address of the credit card that is used to purchase
travel. We will also collect credit card information, including card number, card
type, cardholder name, and expiration date, in order to bill you for travel purchased
through Travelation. Please view our Credit Card Guarantee for additional information
on our commitment to protecting your credit card security.
Opt-in to receive email travel specials
To participate in our free email program, Travelation will collect email addresses,
and other pertinent demographic information from you (such as personal travel interests).
This information is used strictly for the purposes of sending relevant news and
content to you. Subscribers can unsubscribe at any time and for any reason.
Contact Travelation
Travelation collects PII such as your full name, Member ID, e-mail address, and/or
contact number whenever you submit a question or suggestion, or request assistance
with viewing your itinerary, logging on to Travelation, or accessing your account.
This information is not stored anywhere on our site and is used solely to help us
respond to your questions.
How is this information being used?
When you purchase through Travelation or opt-in to receive our emails, we will collect
personal information that is necessary for us to provide you with the services offered
on our site. As mentioned, this information may include personal items such as your
name, e-mail and mailing address and telephone number. You may also have to provide
a valid e-mail address and select a password that will be required to gain access
to select portions of our site.
We will also use your e-mail address or telephone number to respond when you submit
a question, request assistance or need to access your account information.
Will this information be shared with anyone?
When you reserve or purchase travel services through Travelation, we must provide
certain information about you to the airline, car-rental agency, hotel, travel agency
or other involved third party to ensure the successful fulfillment of your travel
arrangements.
We do not sell individual customer names or other private profile information to
third parties and have no intention of doing so in the future.
What is the customer's opt-out policy?
Travelation will use the information you provide about your travel preferences and
experiences to share customized advertisements, updates and promotions with you
about our travel specials. As part of the Travelation registration process, we give
you several opportunities to "opt-out" from receiving our email updates and promotions.
In addition, every email we send to you will provide you with an additional opportunity
to unsubscribe from our list. Travelation adheres strictly to the email laws governing
the United States such as Can-Spam Act of 2003.
If you've received any offers, promotions or specials from Travelation without your
consent, or would like to unsubscribe from our list, please notify us immediately
at unsubscribe@travelation.com.
How We Protect Your Information?
Travelation is committed to safeguarding your personal and confidential information.
For that reason, we employ a staff of security technology professionals and utilize
a full range of the best security technology available. Specifically, your information
is secured from unauthorized access from the Internet through market leading firewall
technology. We also protect the connection between your computer and our server
from eavesdropping through industry-standard encryption technology known as Secure
Socket Layer (SSL). Depending on your browser, this SSL will have encryption keys
of up to 128 bits. To ensure that we fulfill our commitment to safeguard your information,
we continually assess new technology for protecting your information to make sure
that our information handling practices are in accordance with the highest industry
standards and best practices on the Internet at all times.
Contact Us.
If you have any questions or concerns about this policy or our information handling
practices, you may contact our Chief Privacy Officer at
privacy@travelation.com. We will attempt to respond to your questions or
concerns within two (2) business days after we receive them. |